Privacy & Security Policy

1. Introduction

At Siya Security Solutions, we are committed to protecting your privacy and ensuring the highest level of data security. This Privacy & Security Policy explains how we collect, use, and safeguard your information when you interact with our services.

2. Information We Collect

We may collect the following information:

• Personal details (name, phone number, email address)
• Property details for security assessments
• Technical information related to system installations
• Website usage data (via cookies and analytics)

3. How We Use Your Information

Your information is used to:

• Provide CCTV installation and maintenance services
• Respond to inquiries and provide quotations
• Improve our services and customer experience
• Send service updates or important notifications

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our systems are regularly updated and monitored to ensure optimal security performance.

5. CCTV Footage & Monitoring

All surveillance data remains the property of the client unless otherwise agreed. We do not access or share recorded footage without authorization, except when required by law.

6. Third-Party Services

We may use trusted third-party providers for analytics, hosting, or payment processing. These partners adhere to strict confidentiality and data protection standards.

7. Cookies Policy

Our website may use cookies to enhance user experience and analyze traffic. You may choose to disable cookies through your browser settings.

8. Your Rights

You have the right to request access, correction, or deletion of your personal data. To exercise these rights, please contact us directly.

9. Policy Updates

Siya Security Solutions reserves the right to update this policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions regarding our Privacy & Security Policy, please contact us through our website or call our support team.